New vehicle limited and genuine spare parts & accessories warranty policy
The warranties set out below are provided by OMODA & JAECOO UK Limited, as the Authorised Importer / Distributor of OMODA vehicles in the United Kingdom.
Warranty Coverage Period
OMODA & JAECOO UK Limited provides you with a 7 year / 100,000 miles warranty (whichever comes first) commencing on the day your new vehicle was first registered unless a different period is stated in this warranty policy. This warranty transfers to each new owner for the remainder of the respective term.
For vehicles that are used, or have been used, as a taxi, ride sharing, hire, rental, driving school, delivery / courier vehicle or as an emergency services vehicle the warranty period is limited to 4 years / 80,000 miles (whichever comes first).
All genuine OMODA spare parts sold through our Authorised OMODA Dealer network come with 2 years / Unlimited mileage warranty (except where limitations apply – see ‘Spare Parts Warranty’ section).
This warranty is in addition to your statutory rights and applies to OMODA vehicles that were originally sold and supplied by OMODA & JAECOO UK Limited.
Travelling Abroad
These UK warranty terms also apply when travelling within the European Union Member States (non-permanent with return to the UK expected). Should there be a need for support outside of the UK, please contact a local OMODA Dealer at first and should further support be required, contact OMODA & JAECOO UK Limited customer services team. Should you require roadside assistance, please contact the current nominated supplier. All UK contact details can be found at; www.omodaauto.co.uk.
All eligible warranty repairs performed outside of the UK will be carried out by the local OMODA Dealer at no cost to you.
Customer Obligations
In order to continually benefit from your OMODA UK Limited warranty, you must ensure to:
Warranty Cover Explained
OMODA & JAECOO UK Limited warrants that for the defined warranty coverage period, that it will rectify free of charge, defects in manufacture, material or workmanship, subject to the terms and conditions of this warranty.
Warranty repair or replacements will be performed (in a reasonable timeframe) by an Authorised OMODA Dealer using new or remanufactured parts. Any parts replaced during a warranty repair are covered for the remainder of the respective warranty period only. OMODA & JAECOO UK Limited are not liable for any costs that may be incurred to reach a dealer, supplying a replacement vehicle or as a result of loss for being without the vehicle during warranty repairs, related but not limited to subsequent loss of earnings or other financial loss, including travel costs and lodgings.
What is Covered
Body Warranty
This warranty covers any repair or replacement of body sheet metal parts that have been perforated by rust for a period of 12 years.
Perforation for the purpose of this warranty, is defined as a body sheet metal panel that contains a physical hole (from the inside out) through a body panel due to corrosion, caused as a result of a manufacturing defect.
Customers should regularly inspect the body sheet metal parts on the exterior body. If any stone chips or scratches in the paint or protective coating are found, they should be rectified straight away.
Paint Warranty
This warranty covers paint defects that affect visible surface areas on the vehicle resulting in; cracking, blistering, discoloration, orange peel, surface finish issues, caused as a result of a manufacture, material or workmanship defect for a period of 3 years.
Battery Warranty
This warranty covers the original batteries fitted to your OMODA vehicle as follows from the date of the vehicle’s first registration (Components may vary depending on the model / specification of the vehicle):
Taxi, ride sharing, hire, rental, driving school, delivery / courier, emergency services purposes:
*In either scenario, the battery warranty applies to repairs required to return the battery capacity to at least 70% of the original
capacity.
Tyre Warranty
The tyres originally installed on new vehicles are limited to 2 years / 10,000 miles from the date of the vehicle’s first registration (whichever comes first) when the defect is caused as a result of a manufacture, material or workmanship issue.
Normal wear & tear, punctures and defects caused by external influence are not covered under warranty.
What has Limited Cover
The following parts within the new vehicle warranty are limited to 3 months / 1,000 miles from the date of the vehicle’s first registration (whichever comes first) when the defect is caused as a result of a manufacture, material or workmanship issue:
The following parts within the new vehicle warranty are considered as service/maintenance parts and are only warrantied when the defect is caused as a result of a manufacture, material or workmanship within the earlier of: 2 years or 10,000 miles from the date of the vehicle’s first registration or until the time that the next maintenance service is due for the vehicle (You can find information about the service schedules for your vehicle at; www.omodaauto.co.uk):
The following parts within the new vehicle warranty are limited to 3 years / 40,000 miles (whichever comes first) from the date of the vehicle’s first registration, when the defect is caused as a result of a manufacture, material or workmanship defect:
What is not covered
This Warranty does not cover:
Warranty coverage shall be null and void in the event of:
Warranty coverage does not apply in the following circumstances:
Spare Parts & Accessories Warranty
All genuine OMODA Spare Parts & Accessories sold through our Authorised OMODA Dealer network are warrantied against defects caused as a result of a manufacture or material defect. A customer must have proof of purchase in their name, as well as a proof of the mileage at which the part was originally fitted to substantiate any claim.
All genuine OMODA Spare Parts & Accessories sold through our Authorised OMODA Dealer network come with 2 years / 100,000 miles (whichever comes first) warranty from the date of sale, except for the following parts which are considered as service, maintenance parts and are limited to the earlier of: 2 years / 10,000 miles or until the time that the next maintenance service is due for the vehicle (You can find information about the service schedules for your vehicle at; www.omodaauto.co.uk).
All genuine OMODA Spare Parts & Accessories used on taxi, ride sharing, hire, rental, driving school, delivery / courier, emergency services vehicles are covered for 2 years or 30,000 miles (whichever comes first). Except for the following parts which are considered as service, maintenance parts and limited to the earlier of: 1 year / 10,000 miles or until the time that the next maintenance service is due for the vehicle (You can find information about the service schedules for your vehicle at; www.omodaauto.co.uk).
Limited Liability
OMODA & JAECOO UK Limited reserves the right to make changes in content, description, or terms of the warranty policy if it is deemed necessary by legislation or business strategy.
OMODA & JAECOO UK Limited, under the terms of this warranty, are not liable in the event of any consequential, direct or incidental loss or damage.