Having had two bad experiences with other Ford dealerships, Motability customer, Roma, was reluctant to try again. When she moved to Lancashire she met our Motability specialist at Morecambe when her old car went in for servicing.
“I met Mike Roberts, the Motability Specialist at Morecambe. He was pleasant, polite, professional and interested. He asked a variety of relevant questions and made suggestions on areas to consider. For the first time I existed as a person not a 'secondary citizen'. I was so impressed that I decided there and then to order the car. The whole process from first meeting to collection flowed smoothly and Mike definitely exceeded my expectations... I am still amazed!”