|
Back to top
What Does Build Date mean?
The Build Date is what it says, that's the date the factory built the vehicle.
This is not to be confused with the registration date.
Parts are always identified to the build date not the registration date.
Ford may have made changes to parts on vehicles from one build date to another.
Back to top
What does Pre Fitted Mean?
Pre Fitted is that the parts have been used before and refurbished.
Back to top
Why do some Parts have a Surcharge and others have none?
The surcharge is made on items that can be returned to the factory to be refurbished.
That means the can be recycled and used again.
Back to top
Why can't I see every part on your system?
We only list the most common Parts.
If we displayed all the parts we would need to show over 300,000 items.
We are continually working and adding new Ford model's.
Back to top
I Know the FINIS number of my part can I get a price?
Yes, just put the Ford FINIS part number into our FINIS search page and click submit.
It will search the for the Price from the 300,000 items in our Database.
Back to top
Why can't it find my part when I use the FINIS search?
It could be that the part is discontinued or the number has been superseded.
Give the hotline a call on 0845 463 7 624, they will confirm either way.
Back to top
Why can't I purchase a item using the FINIS search?
You can only buy selected Ford parts online using the FINIS search tool.
This is because we haven't yet weighed the item for postage.
Parts that are not available to buy now, must be ordered by calling our parts hotline on 0845 463 7 624.
Back to top
Do you supply Ford parts anywhere in the country?
Yes, we will supply anywhere in the country.
You will have to pay a carriage charge for the delivery.
Back to top
Will you supply Ford parts even when I live outside the UK?
Yes we will supply outside the United Kingdom.
We have supplied Ford parts to Iceland, Australia, South Africa and many more countries.
There will be shipping charges to pay for these deliveries.
Back to top
How do I purchase a part?
Purchases can be made online, by checking out using our secure payment website.
You are also able to purchase parts by calling the parts hotline on 0845 463 7 624 or by visiting one of our 3 branches.
Business hours are 0800 - 1730 weekdays, 0800 - 1200 Saturday's.
Back to top
Returns
- Goods under the value of £20.00 (exc. VAT) are non returnable
- Goods must be returned in their original packaging
- Goods must not have been fitted
- Goods are returnable at the expense of the purchaser, unless vehicle information such as VIN or vehicle registration number was provided
- No return of goods after 15 days from date of dispatch
- ALL returns will have a 15% restocking fee applied unless agreed prior to return
- Surcharge Items i.e. monies held until you return the item(s) (Alternators, Starter Motors & caliper's etc)
must be return within a 6 month period.
If you don't return within 6 months then NO REFUND.
The responsibility is yours to return the item, you will not be reminded by us.
Back to top
Why can't I purchase Fluids or Batteries?
We are unable to post Fluids or Batteries due to postage restrictions.
Fluids or Batteries are only available for purchase over the counter.
Back to top
What is a IgniBox?
Igniboxes are used for vehicles that don't have an aux position on the ign or that have a push button start, when installing a Parrot Bluetooth Hands Free Car Systems.
Back to top
Why do I need a adaptor for my Parrot?
The Adaptors are used to connect up to the original wiring in the car without the need to cut into wiring and
cause potential damage. It also enables easy removal and refitting into another car.
Adaptors are available for most vehicle lines. I would not recommend fitting without the relevant adaptor.
Back to top
|
